About Mara Gates Safaris

Mara Gates Safaris is an indigenously owned Kenyan Company run by highly experienced experts in the Tourism industry and competent staff to handle your travel needs. The company has its central reservations office in Nairobi- Kenya and partner offices in Tanzania, Uganda, South Africa, Seychelles, Egypt, Boston in the United States of America.

The directors have a wealth of knowledge and experience in the Travel Industry.

[Message From Agnes Omany, Director]

We know that you have many choices for assistance in planning your trip to Africa, and we believe you will want to work with us for the following reasons:

HONESTY:
Our Christian faith is our guideline to honesty and we will handle your requests with utmost honesty, outlining what we can offer and giving a true picture of what is available according to your requests without compromising on quality and needs.

DRIVEN BY OUR CLIENTS:
We provide quality safari and vacation travel experiences to both the seasoned and first time traveler and realize that the long distance African vacation is for most people a once in a lifetime experience, we therefore go to lengths to make it just that… a lifetime experience.

We encourage our clients to guide us and take the time to discuss their interests, travel style, budget, and timeframe – all the factors that can influence a trip – to ensure we work on a tour that’s just right for you.

Honestly 40% of our business is made of repeat clientele who will vouch for us anytime and any day. We also aim to provide the best value for money without compromising quality and needs.

TIMELY AND FLEXIBLE RESPONSE:
As an online business, we are driven by the communication we have with our clients. We encourage you to talk to us at all the stages of planning your trip and know that your time is valuable and we are committed to using it effectively. Therefore, our goal is a 24-hour response time to your inquiry.

We continually update you on the status of your request, keeping you informed with a keen attention to detail and efficiency – while retaining our creativity and flexibility.

RELIABILITY:
We only deal with credible and reputable service providers. This way we ensure that your safari experience goes according to plan and is of the highest possible quality.

NO HIDDEN COSTS
Once we conclude the costing, you’ll never be surprised by any additional costs therefore you can budget properly for your trip.

EXCELLENT SERVICE:
Our company is renowned for personalized and efficient service, please take time and go through our testimonials page.

 

About Mara Gates Safaris
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